Football and trucking, not so different

It is no secret that the football season is upon us. Most would argue that baseball is America’s sport, but that just isn’t the case anymore. Football reigns the households (you can read for yourself here or here). The past month I have been focused on GATS (held last week in Dallas) and my fantasy football team. This began the comparison ideas of the trucking industry with football.

As I see it, we have the full field covered.

Brett FavreThe quarter back  is the play-caller and captain, much like the owner of a trucking company or brokerage. They spend hours reading the playbook and watching tape of the upcoming opponents. One of most notable quarter  back is Brett Favre, with 20 years in the NFL with 508 touch downs.






Beast ModeRunning backs, I would say, are the trucks themselves. In the NFL, many argue that it’s a passing game, but to me, I see it changing to be more of a running game. Running backs take the big hits, they dig deep and try to manage as many yards as possible. Marshawn Lynch is in “beast mode” 100% of the time on the field.







Jerry Rice

Wide receivers would come next and would be truckers as well, but they are the ones already out in the field ready to receive a trip home. These too, take big hits, but their yardage is already gained. Jerry Rice, holds the trophy of being one of the best wide receivers in the NFL.








Dermontti DawsonThe center (or hiker for those who don’t follow football), is a dispatcher or back end assistant. They are going to be the ones who help protect the quarterback and give the go-ahead to move. One of the most under-rated positions, but Dermontti Dawson was a Seven Pro Bowl and was inducted to Pro Football Hall of Fame in 2012 … under-rated, my right arm.









15554972_SAThe place kicker: Who really pays attention to the kicker? For the sake of the game, let’s say this is your marketing team. Dallas Cowboys don’t lose games because of their kicker, Dan Bailey. Bailey connects the goal posts over 90% of attempted field goals.






new-england-patriots-offensive-lineThe offensive line: This would be the associations like ATA, OOIDA, etc., that fight and push back against the defense. Learning to lean on the associations to help, takes trust. Tom Brady is one of the most over-rated QB’s in the NFL, so we know his linemen have to be the best.





Defense: Let’s hope that for everyone’s sake that your team doesn’t have a D-Line like the Dallas Cowboys.

12th-man-seattle-seahawks-noise-record-1Your opposing side is much like the Seattle Seahawk defense (plus the 12th man), running full speed. You won’t be able to hear and they are quick to make the decision. The FMCSA and other government offices are your opposition and are stopping every play you have.




Needless to say, every person in the organization has a place. To make it to the Super Bowl, you will need to utilize every piece of talent, or draft for better ones in the off-season. Just remember, keep your head low and keep pushing, eventually the defense will lose some steam.

Author, Kari Massoth, Digital Marketing Specialist

Get Lost!

Get Lost!

One of the many joys of parenthood is sharing the joys of discovery with your child. With my three older children, I was not as attuned to this discovery phase. Looking back, I find it ironic that discovery and explorer Dad weren’t recognizing the joy of discovery that was present in their everyday lives. Thankfully, with my 2-year old daughter, I am right with her as she discovers the world around her.

To her, the entire world is wide open and just waiting for her to observe and experience. It doesn’t matter if it’s a run in the backyard, down the street, a trip to a farm or even walking around a room in someone else’s house. It is all new and exciting to her and in many ways, I envy her. Of course, when her discovery causes trouble (her “real” middle name) it is difficult for me to be too upset. After all, this is all part of both her discovery and her version of Intelligent Fast Failure. It takes diligent effort to guide her discoveries to accentuate the positives and minimize the negatives. After all, the last thing I would want to do is squelch her discovering.

But somehow as we grow older, the taking on of life’s responsibilities and the better understanding of risks and reciprocal actions, takes us further and further away from those unbridled discovery days. And even though I personally enjoy rafting down an unknown-to-me river, hiking on a new path or even piloting my plane to a new-to-me destination, I feel less likely to go boldly in a new direction than perhaps in years past. Perhaps this is why I relish landing at airports that I haven’t landed at yet. To me, this is discovery and exploration, albeit in a quasi-controlled environment.

I also recall a particular trip taken in the pre-GPS days (only 20 years ago) where the only directives were to travel on non-interstate type roads going in either a north or west direction. We had maps with us but they were banished to the glove compartment and not to be consulted until we decided to return home. We (my buddy Jake and I) left Chicago on a fall Monday morning and three days later found ourselves in Miles City, Montana.

Along the way, we discovered fantastic little towns with odd claims to fame (one town claimed on their welcome sign 654 people and 1 old grump), crossed over the majestic Missouri river in South Dakota, enjoyed Mount Rushmore left practically to ourselves, hiked partially up Devils Tower in Wyoming and visited Home on the Range, North Dakota. It was one of the best trips I have ever taken comparing favorably with other more exotic destinations. We never consulted any map and just took whatever road we fashioned, truly exploring and discovering the entire trip.

So here’s the challenge to recreating this discovery, albeit, without the risk of actually getting lost: First, turn off the GPS in your vehicle and don’t consult the GPS on your smart-phone (at any point in the trip you can always turn it back on to navigate home). Then set off on any road in any direction and just keep going. The trip could be an hour, a day or however long you wish to travel. The world outside of your familiarity zone beckons. What will you find and/or discover? What new or creative thoughts might be inspired as a result?

 But getting lost doesn’t have to involve a physical journey. We can get lost in a good book, while listening to music, even while dining on a great meal. All of these serve the purpose of damping the active conscious and with that, accentuating the sudden awareness of everything the subconscious has to offer.

Furthermore, all of these activities, and especially music, is likely to trigger memories and thoughts of people, places and things from the past. All of us can likely listen to a particular song and immediately be reminded of another time. Perhaps it was something or someone present when we first heard the song. Or perhaps there was a special memory of that song. We are especially attached to our songs. Our personal playlists can’t help but conjure up these warm happy memories. The resulting feelings are likely to inspire our subconscious with the resulting idea spigot turned on and running rapidly.

There is more to music than simply getting lost in the songs and memories. I started a personal experiment several years ago regarding personal theme songs. We can all probably hear a theme music/song from a television show and instantly recognize the show. Any further introduction is not necessary as we instantly recall everything we used to know about the show, its premise, actors, etc.

Using this premise, I have asked people I know the following question: If a certain music or song could play prior to your entry into a room and upon hearing the music, everyone in the room would instantly associate it with you, what would that song be? In other words, what is your personal theme song?

This question can provoke considerable thought. First, we need to honestly assess ourselves, our personalities and that special something that uniquely identifies us. Then we need to reframe that in how other people view us. Finally, we need to marry the two and find a song/music that captures that conjoined view. The answer should be obvious enough to both you and your friends/family/acquaintances so that assent is assured and no further explanation is necessary.

In other words, to answer this question, we need to undertake three distinct discoveries. These three are self-discovery, discovery of self as viewed by others, and musical discovery.

For some people, the answer will be quick and obvious. For others, the answer may be quick but not obvious. Remember, if it’s not obvious, then the discovery has not unearthed an optimal answer. The answer should require no further explanation. And for others, the answer will be neither quick nor obvious. In fact, I have still not received an answer from some of those that I have asked (was it something I said?).

In all fairness and in effort to further clarify the concept of personal theme songs, I will reveal my personal theme song. But first, let’s go through the discovery process.

I have always had an affinity to drive much faster than the posted speed limits, primarily on interstates, but sometimes even on surface streets. While I have recently significantly tempered the extent of my speeding, I still have difficulty staying at the speed limit, electing to use the unofficial tolerances (up to 8 miles per hour faster than the speed limit). In fact, in the past, I have had my driving time between Chicago and other points such as New York, Baltimore, Louisville and even San Francisco challenged as not fast enough. Being young and stupid (at the time), I took on the challenges and usually beat the previous times and without a citation.

Many of my friends have traveled with me and personally witnessed my speeding. I think it is safe to say that speeding is part of who I am and is recognized as such by my friends and family. So what song best personifies this trait? The quick and obvious answer: I Can’t Drive 55 by Sammy Hagar (CBS Records, 1983). I have as of yet to find a friend or family member that doesn’t agree that this song is me; in other words, the perfect personal theme song.

Try this one out on yourself and while asking others as well. You will be surprised at what you self-discover and discover of others.

So if you ask me how can and should we self-inspire ideas, my response would be to get lost!

Author: Moe Glenner

Giving the transportation industry a perpetual black eye

Comedian Tracy Morgan continues to be on the mend following a June 7 crash involving a Wal-Mart tractor trailer that claimed the life of one person and severely injured three others, including Morgan.

The fact the Morgan is on the mend, however, is not the news, following an Aug. 11 interview on NBC’s “Today” show with Morgan’s lawyer, Benedict P. Morelli. Morgan, along with other crash survivors Ardia Fuqua and Jeffrey Millea, filed a lawsuit in July in U.S. District Court and naming Wal-Mart as the defendant in the case, according to Morelli.  In the interview, Morelli claims Wal-Mart should have known that truck driver Kevin Roper had been away for more than 24 hours when the crash occurred.  Furthermore, Morelli claims trucks are to blame for more than 27,000 deaths each year.

“You have to understand what happens here,” Morelli said. “They know. … There are 75 deaths a day from big rigs,” he said, citing statistics from 2012.

There are two things in that statement with which I have a problem.

First, trucks are not responsible for 75 deaths each and every day in the United States.  I cannot accurately state how many people are killed in the world each day, but to say that 27,375 people die on U.S. roads each year because of a truck is ludicrous.  According to the National Highway Traffic Safety Administration, there were 3,921 deaths in 2012 that involved a truck (the most recent year that statistics are available).  That comes out to just under 11 people per day killed in an accident that involved a truck.  Let me be very clear that I believe that is too many.  Any loss of life is tragic and for someone to be killed in an accident of any kind is senseless.

But let me get to the second point that irritates me: It is very simple to step in front of a camera and spew inaccurate information and know that a majority of the people listening will accept what you are saying.  Let me present this question:  Of the accidents in 2012 that killed 3,921 people, how many were the fault of the truck and/or truck driver?

In 2013, the American Trucking Associations looked at extensive studies done by the Federal Motor Carrier Safety Administration, the National Highway Traffic Safety Administration and the University of Michigan’s Transportation Research Institute.  In studying more than 8,000 fatal truck crashes between 2007 and 2009 to determine fault, UMTRI found that cars (including cars, vans, SUVs and pickup trucks) were at fault 81 percent of the time.  FMCSA had a similar outcome to its study with 85 percent of cars being responsible for a fatal crash in 2007 and 2008, while 81 percent of cars were at fault in 2009.

The NHTSA study showed that cars were responsible for 91 percent of head-on crashes, 91 percent of opposite direction sideswipes, 71 percent of rear-end crashes and 77 percent of same direction sideswipes.

It is truly unfortunate that it is now “big news” when a truck is involved in an accident that claims the life of the truck driver, someone in another vehicle involved in the accident, a pedestrian or another innocent bystander.  But let’s be clear and accurate when reporting it.  Who was at fault?

In the accident involving Morgan, indicators show the truck driver may have been at fault.  That is, however, the statistical minority.  Studies over the past decade have shown that while fatal accidents involving trucks and cars have dramatically declined, even in the event of a fatality involving a big rig, the majority of the time, the truck driver is not at fault.

This happens mostly because drivers of smaller vehicles do not respect, nor do they understand that trucks have much less maneuverability and, because trucks generally weigh more than 20,000 pounds, they cannot stop or slow down as quickly as the smaller vehicles.

As a general rule, trucks are at fault less than 23 percent of the time.  That means about 3 out of 4 crashes are the fault of the smaller vehicle.  Instead of sensationalizing a tragic event, maybe we should report on what really happens on America’s roads instead of giving the transportation industry and perpetual black eye.

Author: Larry Hurrle, Editor IT Magazine

Trucking Capacity is Holding Higher

In line with seasonality for late July, the MDI this week halted the downward trend exhibited since early June. Trucking capacity in the market is holding much higher than in earlier months this year, and it is unlikely that the MDI will hit much above 20 during the next few months.

The ITS Market Demand Index (MDI) increased 11% to 21.12 from 19.09 the previous week.

The overall average equipment rate decreased 1% to $2.32 from $2.33 the previous week.

Fuel prices decreased slightly to $3.84 from $3.85 per gallon the previous week.

Inbound rates decreased slightly to $2.35 from $2.36 per mile the previous week. Outbound rates increased slightly to $2.27 from $2.26 per mile the previous week.

Load turnaround decreased 7% to 331 from 355 minutes the previous week.  Truck turnaround decreased 8% to 327 from 356 minutes the previous week.


No good deed goes unpunished

Increasing the broker’s bond to $75,000 seemed like a good idea. For too long, crooked middlemen have stolen carriers’ money and the existing broker regulations have not been enforced to require brokers to receive funds in trust and pay carriers upon receipt, so increasing the bond to $75,000 seemed like some remedial response.

In my view, the law went too far in requiring every carrier who used convenience interlining to become a broker or forwarder. Proper exceptions were created for air freight forwarders, ocean intermediaries and customs brokers when they were arranging for transportation for compensation as part of their ordinary course of business. But many do not understand the purpose and limits of those exceptions.

The Agency provided a soft landing for compliance and the cost of the bond fell well below the initial estimates, but the chaos is far from over.

The Agency has not promulgated implementing regulations for the new statute. Some people are suggesting red tape that will stifle competition and create a bureaucratic nightmare for both the Agency and the industry. Some believe new applicants should have 30 to 80 hours of training based on ill-defined “best practices” – you have got to be kidding! The law requires that at some future time every new applicant will have to have an officer with three years of experience and will be required to renew its application every three to four years. Isn’t that enough?

Now listen to this. The law sets forth a process for distributing bond proceeds. It requires the bank trustor or the surety to immediately cancel the bond, publish a notice and 60 days later distribute the entire $75,000 penal sum to valid claimants on a pro rata basis.

Yet, here comes the first one out of the box. A sizable insurance carrier in the trucking industry who should know better, files an interpleader in California state court, serves up over 75 known claimants, and requires them to show up in California to validate their claims. What is worse, the notice says every claimant has to pay a $438 filing fee to the court just to validate its claim and the surety wants its costs and attorney’s fees out of the bond proceeds!

This is not what MAP-21 intended. The burden is supposed to be on the surety or bank trustor to distribute the full bond proceeds and no carrier should have to go to California and “pay to play” to get some pennies on the dollar return. Hopefully by the time this article appears, somebody will have challenged use of this practice in light of the law and rectified this obvious abuse.

One thing is for sure – MAP-21 and the $75,000 bond is no panacea for guaranteeing that motor carriers will receive payment of their freight charges on brokered loads. Issues involving payment of freight charges and use of brokers and other intermediaries are far from settled.


Author: Henry Seaton

Ferro to resign from FMCSA

Federal Motor Carrier Safety Administration Chairwomen Anne Ferro announced today that she will resign her position effective Aug. 25 and will take the lead at the American Association of Motor Vehicle Administrators as president and CEO.

U.S. Transportation Secretary Anthony Foxx announced Ferro’s resignation today and expressed his appreciation for Ferro’s leadership of the FMCSA.

“Anne has been a true leader in safety throughout her time at DOT  and has become a trusted advisor and friend to me during my time as secretary,” Foxx said in a prepared statement. “Under Anne’s leadership, FMCSA has ushered in a new culture of safety into the commercial bus and trucking industries. She has made it more difficult for companies that jeopardize the public’s well-being to stay in business and easier for consumers to make informed choices when choosing a shipper or buying a bus ticket.”

During Ferro’s tenure, the FMCSA adopted the new Hours of Service rule that took effect in 2013 and mandate truckers who reach a maximum of 70 hours of driving in a week to shut down for 34 consecutive hours, including two consecutive periods of 1 a.m. to 5 a.m. The rule was largely opposed by the trucking industry.

In fact, just weeks ago, the Owner-Operator Independent Drivers Association (OOIDA) called for Ferro’s resignation, stating Ferro had a genuine bias against truckers and the trucking industry as a whole. The call for her resignation stemmed from a blog in which OOIDA said Ferro showed she had no interest in the future of the trucking industry. OOIDA represents the interests of professional truck drivers and small trucking companies.

Ferro was appointed to lead the FMCSA in 2009 by President Barack Obama. She became the longest serving administrator of FMCSA and only the fourth to lead the agency since its formation in 1999.

In her letter of resignation, Ferro said it had been a privilege to work with colleagues to advance FMCSA’s life saving mission.

“While the opportunity to assume this position at AAMVA is another personal dream come true, no job can match the immense honor I have had serving President Obama and Secretaries Foxx and LaHood with you — the dedicated individual who persevere every day to make safe transportation a reality for all of us,” Ferro said.

Prior to her position with FMCSA, Ferro was president at CEO of the Maryland Motor Truck Association and Maryland’s Motor Vehicle Administrator before that. She has earned degrees at St. John’s College in Maryland and from the University of Maryland.

“On behalf of the entire Department and Administration, I want to thank Anne for her extraordinary tenure and service and wish her and her family well as she embarks on the next chapter of her career,” Foxx said.

Tachograph, an ELD historical figure

While there is plenty of debate in the United States about the proposed mandate for the use of electronic on-board devices, the use of recorders inside cargo carrying transportation is not new. In fact, the first on-board recorder had already been introduced by the time Otto Frederick Rohwedder invented the first bread-slicing machine in 1928. German-born inventor Max Maria von Heber came out with a device in the early 1920s that would track the speed and distance a vehicle has traveled within a 24-hour period. The use of the tachograph was heralded as revolutionary and, for the last 90 years, has been used throughout the world in the transportation industry.

When the tachograph was first introduced, it was used to record rail journeys. However, with the advent of the automobile, the tachograph technology was transferred to that mode of transportation to be able to record the duration and speed of journeys, mostly by freight carriers.

The tachograph did see use in the United States in the mid-20th century, but was used mostly by fleets to track their drivers. At that time, the tachograph was an analog device which recorded the speed and distance a vehicle traveled on a wax paper disc. The disc was placed behind a dial on a unit mounted in the truck’s cab and the dial would make a complete rotation over a 24-hour period. A needle on the dial would mark the wax paper disc according to the time the truck had been in drive mode and the speed of the vehicle while in motion.

The information on the disc had to be read manually and transcribed by hand by the drivers. Tachographs were also very vulnerable to tampering, allowing drivers to fudge on the distance and time they were driving.

The use of the tachograph declined in the United States in the mid to latter portion of the 20th century, but use of the device in the European Union escalated. Tachographs became mandatory in all EU commercial vehicles in 1986 and legislation governing the use of tachographs has been updated since that time to determine new driving and rest times required of drivers. The last amendment came in 2007.

While analog tachographs were simple to alter, the influx of technology also brought about the digital tachograph. In the EU, the digital tachograph became mandatory on all vehicle manufactured after May 2006. The digital models transfer data in a file format, which can only be read and analyzed with the use of corresponding software. It makes altering the information on the tachograph much more difficult.

Much like the use of electronic on-board devices in the United States, European drivers are legally required to accurately record their activities, retain the record and produce them on demand to authorities who enforce regulations governing the transportation industry.

As well, the tachograph in the EU has much the same in the way of arguments pro and con as the United States with electronic units. Those against the use of tachographs say it puts extra pressure on drivers to complete journeys ahead of schedule and forego stopping for unscheduled breaks. Those in favor of the use of tachographs credit the device with a reduced number of accidents involving commercial vehicles and consider it a supportive tool for drivers to limit the amount of hours they are asked to work.


Author: Larry Hurrle, IT Magazine Editor

A lifeline for Owner-Operators

Being an owner-operator is tough work. It requires many hours on the road and, too often, many days away from home. It also involves considerable risk — risk of business profit or loss, and risk of accidents and personal injury. Owner-operators, whether operating under their own authority or leased onto a motor carrier, need to protect themselves from work-related injuries and the financial consequences that can follow.

Owner-operators in most states are not required to carry workers’ compensation on a compulsory basis. Owner-operators in these states have the option of buying workers’ compensation or Occupational Accident Insurance, which is an insurance policy that is specifically designed to insure owner-operators for certain work-related injuries. Owner-operators will often opt to buy Occupational Accident Insurance because it’s usually much less expensive than workers’ compensation insurance.

Occupational Accident Insurance policies typically provide three broad areas of coverage: Accidental Death and Dismemberment (AD&D), Accident Medical and Disability. Disability coverage is usually divided into two components: short-term disability (also known as Temporary Total Disability), and long-term disability (also known as Permanent Total Disability). Occupational Accident Insurance policies can also be endorsed to cover non-occupational accidents, passenger accidents, and certain other coverage enhancements, such as hernia, occupational disease and cumulative trauma.

Beyond protecting the owner-operator and their family from the financial consequences of an unexpected accident, Occupational Accident Insurance can help insulate motor carriers and shippers from lawsuits by uninsured owner-operators seeking employee status in order to gain access to the motor carrier’s or shipper’s workers’ compensation policy. Many motor carriers sponsor an Occupational Accident Insurance program as a risk management tool, but also to help recruit and retain owner-operators.

However, not all Occupational Accident Insurance programs are alike. In fact, coverage, limits, terms and conditions can vary widely among insurance companies. One of the most significant differences between insurance policies is the handling of pre-existing conditions.

Most Occupational Accident Insurance policies contain exclusion for claims involving re-injury or aggravation of a prior medical condition. Because of the physically demanding nature of truck driving, and the high turnover rate within the truckload segment of the trucking industry, a pre-existing condition exclusion can leave the owner-operator, motor carrier and/or shipper without Occupational Accident Insurance protection. Other things to look out for in Occupational Accident Insurance policies are exclusions for accidents that arise during certain parts of a workday, such as while at rest and during overnight stops, and the requirement to have a current and valid CDL as a condition of coverage.

Internet Truckstop, through our insurance partners, McGriff, Seibels and Williams, is pleased to offer a new Occupational Accident Insurance program for our members. The Occupational Accident Insurance policy provides broad coverage and does not contain exclusion for pre-existing conditions, thus providing superior insurance protection for owner-operators and the motor carriers and shipper that rely on their services.

To learn more about our new Truckers Occupational Accident Insurance program,  visit today!

Author: Joe Foxall, President ITS Financial Services

Is your head in the sand?

Burying your head in the sand is much easier than holding the government accountable for making bad decisions that ultimately hurt the transportation industry. We tend to ignore what is going on around us “to avoid negative feelings.” Besides, don’t we hire people to take those problems away.




A famous leader once said, “Ask not what your country can do for you — ask what you can do for your country.”  I was not very old when that statement was madeby John F. Kennedy in his inaugural address in 1961, but I have never forgotten it.  Yet, when I go into the local coffee shop in the morning to get my daily gossip fix, I hear folks complaining about how the country is being run.  Not a single one of the complainers will ever pick up a pen to scribble a short note or pick up the phone and call a congressman to give their thoughts on how a problem could be solved. Not all, but many of us (me included) have become complacent and lazy.  We stick our head in the sand and let the louder folks make all the decisions about regulations affecting us.

No More!

I need your help! Join me by voicing your thoughts to the elected officials about how the CSA is affecting your business no matter whether you are for or against it.  Make sure you present them with alternative ideas for success.  Let them know if the new HOS has improved safety or made it worse and how it has affected your income.  Let them know how fuel tax increases will affect you.  Let them know if insurance rate increases will put you out of business.

We need to help these government decision makers become knowledgeable about the true facts of safety and how the new regulations are going to impact the industry.

To finally have a voice that will be heard throughout the country, become a member of the US Transportation & Logistics Research Group.

Author: Pat Dickard, ITS Corporate Trainer

The best “assurance” you can find

It is fair to say that the vast majority of carriers are good companies. It is also fair to say, that bad carriers can cause damage and loss beyond proportion to their small numbers within the transportation industry. As most brokers are aware, one major incident cannot only cost you your commission on a load, it can cost you a customer. We see this happening more frequently and in many cases it results in a failed brokerage business.

With more than 21,000 broker users, the growing popularity of Carrier Performance Reporting (CPR), as a component to Internet Truckstop’s CACCI service offering, has earned its position as one of the leading resources for the prequalification and ongoing monitoring of carrier performance.

As a CPR user, you can get valuable information on a host of performance related indicators that can help you pick the best and most reliable carriers to move your loads.

On the first page of a carrier’s CPR report you will find a real time performance rating that is based on Internet Truckstop’s proprietary CPR rating algorithm that takes into account various factors such as safety rating, complaints, years in business, number of trucks, and much more. The scale used is the traditional A-F which allows you an immediate quick reference as to a carrier’s overall performance worthiness. You will see an asterisk next to the rating if a carrier has any active complaints or compliments which indicate the need to review the “Performance Reports Received” section for more details and information. CPR reports also include carrier Safety Ratings from the DOT along with a “thumb logic” which provides a quick reference to a carrier’s status in all other categories of their CPR report.

Carrier Authority History provides you with the status of each authority along with any notes made by the FMCSA.

Users also have access to carrier Compliance Safety & Accountability (CSA) information that provides you with real-time access to CSA scores and other indicators on deficiencies in any of the basic scores.

Finally, the CACCI add on to CPR gives you access to real-time/up-to-date insurance monitoring and access to carrier cargo and auto liability insurance certificates that are on file with Internet Truckstop through our “Carrier Insurance Verification Services” service offering.

The most important aspect of CPR is REPORTING!  While there is an abundance of information available in CPR provided by the government and insurance resources, the best information we receive comes from you as a user. If you have a bad experience with a carrier, we encourage you to take the time to report your experience to us. We may be able to help you resolve any carrier disputes. Likewise, if you have a good experience with a carrier, we welcome this information as well and would like to hear from you. We want to stress the importance and value of reporting your experience with carriers, good or bad.

To report a carrier, go to our website,  and click on the ‘Report a Carrier’ tab in the header bar.

Thank you for making CPR one of the leading carrier reporting services available today.

For more information on CACCI/CPR, please call one of our product specialists for a demonstration and free trial at 800-203-2540.


Author: Sonny Smith, ITS Director of Assurance Services